General conditions of sale and use of the DICATSHOP website
www.dicatshop.com is wholly owned by DIDIMARA, which has set up a website for the remote sale of a selection of its clothing models. The company DIDIMARA reserves the right to modify all or part of these general conditions of sale at any time.
These general conditions of sale apply, without restriction or reservation, all sales made by DIDIMARA from buyers wishing to purchase the products offered for sale on its website www.dicatshop.com . These conditions shall apply to the exclusion of all other conditions, in particular those applicable to sales in stores or through other distribution and marketing channels. In addition, DIDIMARA reserves the right to refuse sales abroad, or to subject them to specific contractual conditions, depending on the territory in which the Customer is established.
The order of products for sale on www.dicatshop.com is subject to the full acceptance and acceptance by the Customer of these General Conditions of Sale. The finalisation of the payment is treated as the Customer’s handwritten signature as regards the content of the order (prices, products and delivery costs). As from this payment from the Customer, the order is irrevocable for the Customer and can no longer be modified or abandoned, without prejudice to his right of withdrawal after the delivery of the Products. This acceptance of the order issued by the Customer as well as all the data that the Company will have recorded on this occasion, will constitute proof of the existence and the content of the order of the Customer. The DIDIMARA Company reserves the right to cancel any order from a Customer with which there is a dispute regarding the payment of a previous order.
DIDIMARA reserves the right to determine and modify the list of Products for sale on its website, without notice. No compensation may be claimed in the event of an interruption in the sale of a Product. The photographs and descriptions of the Products presented on the site tend to present the articles with the greatest accuracy and are not contractual in nature. Suppliers can change their products at any time without reducing their quality and technical performance, which the Customer accepts immediately. In addition, the technical constraints may cause a discrepancy between the colours of the Products and those appearing on the Site. The Customer will therefore not be able to ask for compensation for any damage and/or cancel his order.
The Products are offered within the limits of available stocks. Exceptionally, simultaneous orders of the same Product by several Customers may create a temporary or permanent unavailability of the same Product after placing the Customer’s order. The company DIDIMARA declines any responsibility in case of cancellation of a model by one of its suppliers or unavailability.
The prices displayed on the Site are expressed in euros and all taxes included. The applicable prices, fees, and taxes are those displayed on the Site on the day of the order
To place an order, the Customer must indicate the following information: first name, surname, email, country, telephone and desired delivery address. The Customer places an order on the Site from the online sales procedure. Any order means acceptance of the prices and descriptions of the Products available for sale. In the event that a product is not available, the Customer will be informed by email. In certain cases, in particular for default of payment, incorrect address or any other problem related to the account, the company DIDIMARA reserves the right to block the order until the problem is solved. If you have any questions regarding the follow-up of an order, the Customer may contact the company by email.
Payment of the order is made by Paypal or Stripe . Payments are made in euros. The shipment of the Products is subject to full and unreserved collection of the price.
9/ Delivery and returns
Orders are processed within one week of receipt. A period of 3 to 5 working days may be required to deliver the order. Delivery will depend on the availability of the Products. The Products may only be delivered to the delivery address indicated by the Customer during the order process. The information stated by the Customer, when taking the order, commits the Customer: in case of error in the description of the recipient’s contact information, www.dicatshop.com cannot be held responsible for the impossibility of delivering the Product. The Products purchased at www.dicatshop.com are delivered free of charge to Portugal, Metropolitan France, Spain, and upon delivery to the rest of the world. The company DIDIMARA cannot be held liable for a delay in delivery. Any overruns shall not give rise to damages. Upon receipt of your order: By opening your parcel, if you notice an error in the processing of your order, including an item missing or not matching your order, you will have to notify us by email, within 7 working days of receipt of your order. The costs of removal will be borne by us if an error on our part is found. You wish to make an exchange: the costs of removal will be at your expense. The exchanges can only concern the items offered for sale in the online shop Dicatshop.
10/ Cancellation and right of withdrawal
According to the Consumer Code , the Customer has 14 days from receipt by him of the Product(s) to exercise his right of withdrawal without having to justify reasons. After informing the company by email of its decision to retract, the Customer returns the Product or Products to the company DIDIMARA without excessive delay and, at the latest, within 14 days of delivery to the following address: Rua do Barao 31Rc, 1100-135 Lisboa Portugal. The returned Product(s) must be in perfect condition and returned in their original packaging, to which is added a package covering the entire Product(s). The Product or Products must not bear any traces of use, be accompanied by their accessories. The Customer must return the Product(s) with the initial invoice. The Customer bears only the direct costs of returning the Product or Products, which will be carried out by the post office or a carrier of his choice. When the right of withdrawal is exercised, the Company is obliged to reimburse the Customer for all sums paid, excluding return delivery costs, no later than 14 days from the date on which it is informed of the Customer’s decision to withdraw. The Company will, however, defer repayment until the Product(s) are recovered, or until the Customer has provided proof of the shipment of these Products, whichever is earlier. In case of abnormal or abusive returns, www.dicatshop.com reserves the right to refuse a subsequent order.
The proposed Products comply with the applicable legislation and standards in Portugal. DIDIMARA’s liability cannot be incurred in the event of non-compliance with the legislation of the country where the Product or Products are delivered. It is the Customer’s responsibility to check with the local authorities the possibilities of importing or using the Product or Products. The liability of www.dicatshop.com is systematically limited to the value of the Product or Products in question, value at the date of sale and this without recourse to the brand or company producing the Product or Products. The Site is not intended to sell to professionals. All orders placed at www.dicatshop.com are for the personal use of Customers only. www.dicatshop.com will not be liable for any damages arising from any professional activity. The Customer undertakes to use, store and maintain the Product(s) in accordance with the intended use and the manufacturer’s instructions. If a Product has a defect, it may be returned after prior agreement to the address of the company DIDIMARA Rua do Barao 1100-135 Lisboa Portugal
12/ French Data Protection Act
The Company collects and uses the personal information of the Customer in order to identify it when processing its orders, and to simplify access to its services.This collection also makes it possible to keep the Customer informed of the evolution of its services and Products, as well as the special offers.The Company may collect personal data when the Customer consults the Site, corresponds with the Company, orders a product, or the Customer registers on a mailing list.Information on names collected for the purpose of distance selling is mandatory, as this information is essential for the processing and routing of orders and invoices.In addition, the Site of the Company may use “cookies” that identify the Internet user upon its connection to the Site.These “cookies” allow the Company only to identify the sections of the Site that are the most visited, the destinations of Internet users and the duration of their connections to the Site.This data allows to perfect the Site as well as its offer.
13/ Intellectual property
Intellectual property rights on all elements (animations, images, photos, logos, articles, etc.) component of the website www.dicatshop.com and on each of the elements created for this website are the exclusive property of the company DIDIMARA or its partners.
All the items published on www.dicatshop.com are protected by copyright, trademark, patent and image rights for the whole world.
The customer has no right other than to personally consult the site to order the products, as well as to reproduce and represent the elements presented on the site for his personal and non-commercial use, for the sole purpose of ordering products offered by the Company. All other reproductions or representations are prohibited and will be punished. 14/ Juridiction compétente
14/ Competent court
Any disputes that may arise regarding the execution and interpretation of these General Conditions shall be brought before the courts of Portugal.